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World Class Shipboard Hospitality
Practical Guide to Post COVID Cruise Ship Guest Satisf ...
by Benassi, Paolo
This text provides a comprehensive overview on how modern cruise ships are run, covering the most important topics of today’s shipboard operation involving Deck, Engine and Hotel divisions, with a foc ...
IMBAR: The Pathway of Transformation
Design Your Destiny
by Thienes, Mark
Mark Thienes and Brian Brockhoff discovered the pathway of transformation called IMBAR. Whether in your professional career, organization, personal life or any specific situation, leveraging your IDEN ...
Performance, Managerial Skill, and Factor Exposur ...
by Avci, S. Burcu
Understanding risk is important. Prior to 2008, as the yields on safe assets hit rock bottom, investors began to focus on an alphabet soup of more complex instruments. These complex securities were ra ...
Risk Factors and Business Models
Understanding the Five Forces of Entrepreneurial Risk ...
by Miles, D. Anthony
One of the primary concerns in a small business is the problem of risk. Many who begin the start-up process terminate it in less than one year. Of those that survive, many are unable to achieve sustai ...
The Art of Hosting
The Complete Training Guide for Waiters and Restaurant ...
by Pollion, Gerard A.

Whether you're new to the business or you've been a server for years, The Art of Hosting will give you the tools you need to walk, talk and act like a seasoned pro.

Filled with insider tips a ...

Management of Systems
How to Follow the Path of Deming and Toyota
by Fidelman, Grigory
This book describes a novel approach for transforming the management of a company to the type championed by Edward Deming and Toyota. The book guides company leaders through all the steps of the trans ...
The Wealth from Health Playbook
The Dramatic Path Forward in Healthcare Spawned by the ...
by Ratner, Douglas; Susan Walsh
Two working physicians with a team of multigenerational, multidisciplinary and rising thought leaders created a system, Wealth from Health, to take an honest, unfiltered look at American healthcare. R ...
Governance for Nonprofits
A Board of Directors Guide to a Profitable Not-for-Pro ...
by DeGroot, Ted E.
Nonprofit governance is like sports officiating. Umpires and referees don't play the game. They manage the game. That's what governance does for a nonprofit organization. People assigned to governance ...
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